This privacy policy applies between you, the User of this Website and Luxury Co. Hair, the owner and provider of this Website. Luxury Co. Hair takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://www.luxurycohair.com/terms-and-conditions.

Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, the following definitions are used:

  • Data – collectively all information that you submit to Luxury Co. Hair via the Website.
  • Cookies – a small text file placed on your computer by this Website when you visit certain parts of the Website and/or use certain features.
  • Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing laws, regulations, and secondary legislation.
  • GDPR – the General Data Protection Regulation (EU) 2016/679.
  • Luxury Co. Hair, “we” or “us” – Luxury Co. Hair, a company incorporated in England and Wales with registered office at [Luscious Locks, 9 park road, ws11 1jn].
  • User or you – any third party that accesses the Website and is not employed by Luxury Co. Hair or providing services to it.
  • Website – the website that you are currently using, https://www.luxurycohair.com/, and any sub-domains of this site unless expressly excluded.

 

Scope of this privacy policy

This privacy policy applies only to the actions of Luxury Co. Hair and Users with respect to this Website. It does not extend to any third-party websites accessed via this Website.

Luxury Co. Hair is the “data controller”, meaning we determine the purposes and manner of your Data processing.

Data collected

We may collect the following Data from you:

  • Name
  • Contact details (email address, telephone number)
  • Hair extension certificates or business insurance certificates
  • Information about your website use (via cookies, IP addresses, and analytics)

 

How we collect Data

  1. Directly from you – when you contact us, register for an account, place an order, make a payment, or interact with us on social media.
  2. From third parties – e.g., social media platforms.
  3. Automatically – via cookies and analytics when you use our Website.

 

Our use of Data

We may use your Data for:

  • Internal record keeping
  • Improving products and services
  • Sending marketing emails (with your consent)
  • Personalising your Website experience
  • Processing payments and fulfilling orders

We may also use Data for legitimate business interests such as fraud prevention, website improvement, and targeted advertising.

Sharing of Data

We may share your Data with:

  • Employees, agents, and advisors (for order processing)
  • Third-party service providers (for Website operation and analytics)
  • Payment processors (for transactions and refunds)
  • Legal and regulatory authorities (where required by law)

 

Keeping Data secure

We use appropriate technical and organisational measures, including:

  • Password-protected accounts
  • Secure servers
  • Regular monitoring for suspected data breaches

If you suspect misuse of your Data, please contact us at [luxurycohair@hotmail.com].

Data retention

We will only keep your Data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your rights

You have the right to:

  • Access the Data we hold about you
  • Request corrections or updates
  • Request deletion of your Data
  • Restrict how we use your Data
  • Request Data portability
  • Object to our use of your Data

To exercise these rights, contact us at [luxurycohair@hotmail.com]. If unsatisfied, you may complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk/.

Cookies

This Website may place and access Cookies on your device. We use Cookies to improve your browsing experience and tailor our services.

Types of Cookies we use:

  • Strictly necessary cookies – required for site operation (e.g., shopping cart, login).
  • Analytical/performance cookies – help us measure traffic and improve performance.
  • Functionality cookies – remember preferences such as language or region.
  • Targeting cookies – track browsing behaviour for personalised advertising.

You can manage or disable Cookies in your browser. Please note that some features may not work properly without them.

Cookies Schedule

Below is a list of the Cookies we may use:

Type

Description

Purpose

Session Cookie

Temporary cookie during browsing session

To remember you while logged in

Analytics Cookie

Collects anonymised usage statistics

To improve website performance

Functionality Cookie

Stores preferences (e.g., language, region)

To personalise your experience

Targeting/Advertising

Tracks pages visited and interests

To deliver relevant advertising

Links to other websites

Our Website may include links to external websites. We are not responsible for their content, and this privacy policy does not apply to those sites.

Business changes

If Luxury Co. Hair is acquired or undergoes restructuring, your Data may be transferred under the terms of this privacy policy.

Governing Law

This policy is governed by the law of England and Wales. Disputes will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this policy

Luxury Co. Hair may update this policy from time to time. Updates will be posted on this Website, and your continued use will be deemed acceptance.

You may contact us at: [luxurycohair@hotmail.com]

 Last updated: 4/3/2026 https://www.luxurycohair.com/